Privacy policy


1.1 The controller of your personal data is AB VIAMATIKA, Company code: 120721845, with its registered office at Granito str. 3, 02241 Vilnius, contact details are available at www.viamatika.lt
1.2. We care about the protection and privacy of your personal data, so we inform you about the processing of personal data, the rights of the data subject, the measures for the implementation of personal data protection and other issues related to the processing of personal data.
1.3 The Company collects personal data, which the person voluntarily provides by e-mail, registered mail, fax, telephone or using the Company’s website.
1.4 All personal data received by the Company is collected, stored and processed in accordance with the Law on Personal Data Protection of the Republic of Lithuania, the General Data Protection Regulation of the European Union No. 2016/679 and other legal acts regulating the protection of personal data of the Republic of Lithuania.
1.5 The Company ensures that the level of protection of personal data processed by the Company complies with the requirements of the legal acts of the Republic of Lithuania.


2.1. Terms used in the document:
2.1.1. Personal data means any information relating to an identified or identifiable natural person (data subject). An identifiable natural person is an identifiable person, in particular by reference to an identifier, such as his name, identification number and internet identifier, or to one or more physical, physiological, features of genetic, mental, economic, cultural or social identity;
2.1.2. Data subject – means a natural person from whom the Company receives and processes personal data;
2.1.3. Data recipient – a person to whom personal data is provided;
2.1.4. Provision of data – disclosure of personal data by transmission or other making available (except for publication in the media);
2.1.5. “Processing of data” shall mean any operation carried out on personal data: collection, storage, storage, recording, classification, grouping, aggregation, modification (addition or correction), provision, publication, use, logical and / or arithmetic operations, retrieval, dissemination, destruction or other action or set of actions;
2.1.6. Automatic data processing – data processing operations performed in whole or in part by automatic means;
2.1.7. Data controller – a legal or natural person (who is not an employee of the data controller) authorized by the data controller to process personal data. The data controller and / or the procedure for its appointment may be established by law or other legal acts;
2.1.8. “Data controller” means a legal or natural person who alone or jointly with others determines the purposes and means of the processing of personal data. If the purposes of data processing are determined by laws or other legal acts, the controller and / or the procedure for its appointment may be established in those laws or other legal acts;
2.1.9. Consent shall mean any freely given specific and unambiguous expression of the will of the duly informed data subject, either in a statement or in an unambiguous manner, in which he or she consents to the processing of personal data concerning him or her;
2.1.10. “Direct marketing” means activities aimed at offering goods and services to persons and / or seeking their opinion on goods or services offered by post, telephone or other means;
2.1.11. “Third party” means a legal or natural person, other than a data subject, a controller, a processor or persons directly authorized by the controller or a processor to process data;
2.1.12. Other terms used in this Policy shall be understood as defined in the Law on the Legal Protection of Personal Data of the Republic of Lithuania and other legal acts regulating the processing of personal data.


3.1. The Company follows the following principles when processing personal data:
3.1.1. The Company processes personal data only for the purposes lawful and defined in the Policy;
3.1.2. Personal data is processed accurately, fairly and lawfully in accordance with legal requirements;
3.1.3. The Company processes personal data in such a way that personal data is accurate and is constantly updated in the event of a change;
3.1.4. The Company processes personal data only to the extent necessary to achieve the purposes of personal data processing;
3.1.5. personal data shall be kept in a form which permits identification of data subjects for no longer than is necessary for the purposes for which the data were collected and for which they are processed.
3.1.6. The personal data of the data subject may be disclosed only by the Company’s employees with the relevant competence and / or third parties who have been used by the Company to provide the service, and only in cases when it is necessary for the provision of the service.
3.2. The Company respects the privacy of the Data Subject and undertakes to comply at all times with the Data Protection Principles set out in this Policy.


4.1. Personal data is processed and used depending on the purposes for which the Data Subject provided it to the Company or for other purposes approved by the Data Subject.
4.2. Purposes of the use of personal data of the data subject:
4.2.1. Processing and administration of the purchase (order) of services performed by the data subject;
4.2.2. For identification of the data subject in the Company’s information systems;
4.2.3. For identification of the data subject by logging in to his / her account on the Company’s website (when such possibility is provided by the Company);
4.2.4. for issuing and submitting coupons, confirmations, invoices and other financial documents for purchased (ordered) services;
4.2.5. to resolve problems related to the performance of the contract;
4.2.6. contact with the Data Subject in the event of a change in the conditions of the goods or services acquired by the Data Subject;
4.2.7. fulfillment of other contractual obligations;
4.2.8. Companies for Direct Marketing purposes;
4.2.9. for security, health, administrative, crime prevention detection and legal purposes;
4.2.10. business analysts, general research that improves the quality of goods or services;
4.2.11. contacting the Data Subject for the purpose of receiving customer feedback on the purchased services;
4.2.12. the candidature of the person for the post, the contact with the candidate concerned, etc .;
4.2.13. For audit.
4.3. By voluntarily submitting its personal data to the Company, the Data Subject confirms and voluntarily agrees that the Company shall manage and process the personal data of the Data Subject in accordance with this Policy, applicable laws and other regulatory enactments.
4.4. The Company undertakes not to disclose personal data to third parties without the consent of the Data Subject, except for other services related to the proper performance of the services ordered by the Data Subject, ensuring the proper performance of the contract. The Company may also transfer the personal data of the Data Subject to third parties acting on behalf of the Company as Data Processors. Personal data may be provided only to those Data Processors with whom the Company has signed the relevant Data Processing Agreements. The Data Subject shall be deemed to have been informed of this, and the Company shall not be liable for any damage resulting from the use of the Data Subject by third parties to the extent permitted by law. In all other cases, the personal data of the Data Subject may be disclosed to third parties only in accordance with the procedure provided for by the legal acts of the Republic of Lithuania.


5.1. The personal data collected by the Company may be: Name, surname, code, telephone number, e-mail address of the data subject, information about the goods and services purchased by the Data Subject (their quantities, purchase dates, prices of purchased services) , purchase history), the data subject ‘s login name and password in encrypted form on the Company’ s website (if provided by the Company). The Company’s website may collect certain information about the Data Subject’s visit, such as: the Internet Protocol (IP) address through which the Data Subject accesses the Internet; Date and time of the data subject’s visit to the Company’s website; other websites that the Data Subject visits while on the Company’s website; browser used; information about the data subject’s computer operating system; mobile app versions; language settings and more. If the Data Subject uses a mobile device, data may also be collected to determine the type of mobile device, the settings of the device, and the geographical (longitude and latitude) coordinates. This information is used to improve the Company’s website, analyze trends, improve products and services and administer the Company’s website. The data subject voluntarily provides this data using the services provided by the Company, becoming a registered user of the Company’s website or visiting the Company’s website.
5.2. Personal data collected by the Company may be any personal data not specified above in this article, but voluntarily provided to the Company by the data subject or otherwise received and lawfully processed by the Company.


6.1. Rights of the data subject and measures for their implementation:
6.1.1. be aware of the collection of your personal data. The data subject has the right of access to his or her personal data;
6.1.2. access to your personal data and how they are processed. The data subject has the right to apply to the Company with a request to provide information on what and for what purpose his / her personal data is processed;
6.1.3. demand the rectification, destruction of your personal data or the suspension of the processing of your personal domains;
6.1.4. to receive the submitted data in a structured form, if it meets the criteria defined by law;
6.1.5. The Data Subject has the right to waive the processing of Data when processing optional data. When the Data is processed for direct marketing purposes, the Data Subject may object to such Processing (right to object). Upon receipt of a request to terminate the processing of non-mandatory processing of personal data, the Company shall immediately terminate such processing, unless this is contrary to the requirements of legal acts, and shall inform the person thereof;
6.1.6. to revoke at any time any consent given by the Data Subject when registering or using the services provided by the Company. Such waiver shall not affect the lawfulness of the Data Processing performed prior to the waiver and based on the consent given;
6.1.7. refuse to provide personal data;
6.1.8. to submit a complaint to the supervisory authority if the rights of the Data Subject are violated;


7.1. The company’s website is used for data analysis management
tools – cookies.
7.2. By using the Company’s website, the Data Subject agrees to be recorded on the Data Subject’s computer (device) on the Internet.
7.3. Cookies are small amounts of data that a website places on the Data Subject’s computer. Web pages have no memory. When the data subject browses different web pages, the data subject will not be recognized as the same user. Cookies allow the website to identify the Data Subject’s browser. The main purpose of cookies is to remember the data subject’s preferences, such as the preferred language of the website. Cookies also help to identify the Data Subject when returning to the same website. They help to personalize the website. Cookies cannot be used to run programs or transfer viruses to your computer. Cookies are intended only for the Data Subject and can only be read by the web server of the domain that sent the cookie to the Data Subject. One of the main purposes of cookies is to provide a convenient function to save the data subject’s time. For example, if the Data Subject uses the website for personal purposes or browses the website, cookies will help the website to remember specific information later. This makes it easier to present relevant content, easier to browse the website, and so on. When you return to the website, the Data Subject can find the information you have previously provided, thus making it easier to use the already customized features of the website.
7.4. The processing of data with the help of cookies does not allow the direct or indirect identification of the user.
7.5. The following types of cookies may be used on the Company’s website:
7.6. Technical cookies: their help to the users of the Company’s website The Company strives to provide an advanced and easy-to-use website that automatically adapts to their wishes and needs.
7.7. Functional cookies: they allow the data subject’s choices to be remembered and the website to be used efficiently at the same time.
7.8. Analytical cookies: their purpose is to understand how the Company’s visitors use the Company’s website, to discover the weak and strong parts of the website, to optimize the work of the website.
7.9. Commercial cookies: these cookies are used by the Company to place advertisements on other websites of the Company.
7.10. The Data Subject may accept or refuse the use of cookies each time you visit the Company’s website, but in this case the Company cannot guarantee the quality of browsing the website. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. Thus, the Data Subject has the possibility to delete some or all cookies from his computer at any time or to block them using a web browser on his computer. After blocking cookies, for technical reasons, some of the Company’s website
parts of the page may not work or may not work properly for the data subject.
7.11. No personal customer data is collected through cookies.
7.12. No information is provided to any third parties during the storage of the required cookies.


8.1 The Company is not responsible for ensuring the Customer’s privacy on third party websites, even in cases where the Customer accesses third party websites using the links on this website. The Company recommends that you read the privacy policy of each non-Company website.


9.1 The Company’s goal is to ensure the highest possible security of all information received from the Customer and from public data files. The Company uses appropriate legal, administrative, technical and physical security measures to protect this information from unauthorized access, use, copying, accidental or unlawful destruction, alteration, or disclosure, as well as from any other unlawful processing.


10.1 The provisions of this Privacy Policy shall be governed by the laws of the Republic of Lithuania. All disputes arising out of these Privacy Policy provisions will be resolved through negotiations or, failing that, in the courts of the Republic of Lithuania.
In these Privacy Policy provisions, the term “this website” is a reference to www.viamatika.lt